At f300, your privacy is not merely a legal obligation — it is a core value we take seriously. This document clearly explains how we collect, use, store and protect the personal data of every member who uses the f300.my platform in Malaysia.
Six core principles that guide how f300 handles and safeguards the personal data of every member in Malaysia.
Every piece of information you submit to f300 — from registration details to financial transaction data — is protected by the same 256-bit SSL encryption used by Malaysian banking institutions. Your data cannot be intercepted or read by any unauthorised party while in transit.
F300 has never sold, rented, or shared your personal data with any third party for marketing or commercial purposes, and never will. Your data belongs to you — we use it only to provide you with a better experience as an f300 member in Malaysia.
You have full control over your personal data at f300. You may review, update or request the deletion of your data at any time via your account settings or by contacting our support team. Your request will be processed within 14 business days.
F300's Privacy Policy has been developed in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and all applicable data protection legislation in force in this country. We do not merely meet the minimum legal requirements — we strive to exceed the standards set, for the benefit of our members' security.
Your payment method details — whether Touch 'n Go eWallet, GrabPay, DuitNow, FPX Maybank2u, CIMB Clicks, Boost or ShopeePay — are stored with the highest level of protection. f300 does not store your full card number or e-wallet password in our systems.
You have the right to choose whether or not to receive marketing communications from f300. Every promotional email we send includes a clear unsubscribe link. You can also manage your communication preferences directly from your f300 account settings at any time.
Important Note: This Privacy Policy applies to all members and users of the platform f300 in Malaysia. By registering for or using f300.my, you agree to the handling of your personal data as described in this document. If you have any questions, please contact us at [email protected].
The security and privacy of your personal data is an absolute priority for f300. We understand that member trust is our most valuable asset — and that trust can only be built when you know exactly how your information is used. Unlike many other platforms that bury their privacy policies in impenetrable legal language, f300 is committed to presenting this Privacy Policy in plain, clear English that is accessible to all.
This Privacy Policy is published by f300, an online casino entertainment platform operating in Malaysia through the website f300.my. This document outlines our privacy practices with respect to the collection, use, storage, protection, and disclosure of personal data that you provide to us, or that we collect automatically when you use our platform.
This Privacy Policy applies to all data collected through:
F300 operates in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and all relevant legislation in force in this country. We regard legal compliance as a starting point, not an end goal — we strive to go beyond the minimum requirements in order to provide data protection that is truly meaningful to every one of our members.
F300 only collects data that is strictly necessary to deliver our services to you. We do not collect excessive or irrelevant data beyond the scope of operating our online casino platform in Malaysia. Below are the categories of data we collect:
Data you provide directly to f300:
Financial transaction data:
Technical data collected automatically:
| Data Category | Purpose of Collection | Retention Period |
|---|---|---|
| Registration Data | Identity verification & account security | Throughout the active account period + 5 years |
| Transaction Data | Payment processing & financial auditing | 7 years (statutory requirement) |
| Technical Data | Platform security & service improvement | Rolling 12 months |
| Game Data | Dispute resolution & fairness auditing | 3 years |
| Support Communications | Customer service records | 2 years |
Every piece of data we collect has a clear and legitimate purpose. f300 uses your personal data solely for the following purposes and for no other purpose without your consent:
F300 will not use your data to make automated decisions that produce legal or similarly significant effects on you without appropriate human oversight.
F300 does not sell, rent, or trade members' personal data to any third party for commercial purposes. This is an absolute commitment on our part and will not change. However, there are limited circumstances in which necessary data sharing may occur:
Important Assurance: f300 does not share your personal data with third-party marketing companies, advertisers, or data brokers. We respect your privacy and will not allow anyone to use your data to contact you with unsolicited advertising.
F300 continuously invests in the latest security infrastructure to protect the personal data of all our Malaysian members. The technical and organisational security measures we employ include:
While f300 takes all reasonable steps to protect your data, no online system can guarantee absolute 100% security. In the event of a data breach affecting your data, f300 is committed to notifying you within the timeframe stipulated by Malaysian law and taking appropriate remedial action promptly.
The f300.my website uses cookies and similar tracking technologies to enhance the user experience, maintain the security of your login session, and help us understand how our platform is used so that we can continue to improve it.
Types of cookies used by f300:
You can manage or delete cookies at any time through your web browser settings. However, deleting essential cookies may affect the functionality of the f300 platform and your gaming experience. We recommend only removing non-essential cookies if you have specific privacy concerns.
As an f300 member in Malaysia, you have the following rights regarding your personal data under the Personal Data Protection Act 2010 (PDPA) and f300's own more progressive policies:
You may request a copy of all personal data that f300 holds about you at any time. Requests will be processed within 14 working days.
If your data is inaccurate or out of date, you may request a correction through your account settings or by contacting the f300 support team.
You may request the deletion of your personal data, subject to any mandatory legal retention requirements that f300 is obliged to comply with.
You may object to the use of your data for direct marketing purposes at any time through the communication preferences in your account settings.
You may request your data in a machine-readable format for use on another platform, should you choose to do so.
In certain circumstances, you may request that f300 restrict the processing of your data while a dispute or review is being resolved.
To exercise any of the rights above, please contact the f300 support team via 24/7 live chat or email us at [email protected]. Include your account number and the details of your request. We are committed to processing all data rights requests within 14 business days.
F300 retains your personal data only for as long as it is needed for the purposes set out in this Privacy Policy, or as required by applicable Malaysian law. Our principle is straightforward — when data is no longer needed, it will be securely deleted or anonymised.
Once the specified retention period has elapsed, data will be permanently deleted from all f300 systems using secure, irreversible data erasure methods.
The f300 platform is intended solely for individuals aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. If you believe that f300 has inadvertently collected data from a person under 18, please contact us immediately at [email protected] and we will take prompt action to delete that data from our systems.
F300 takes seriously its responsibility to protect young Malaysians. If you are a parent or guardian who has discovered that your child has accessed the f300 platform, please contact our support team immediately so that appropriate action can be taken.
F300 reserves the right to update this Privacy Policy from time to time to reflect changes in our privacy practices, new legal requirements, or service improvements we implement. We are committed to notifying you of any significant amendments through:
Your continued use of the f300 platform after any Privacy Policy amendment takes effect will be considered your acceptance of those changes. The "Last Updated" date shown at the top of this document will always reflect the most current version of the Privacy Policy in force.
If you have any questions, concerns or requests regarding this Privacy Policy or how f300 handles your personal data, we encourage you to reach out to us directly. We are committed to addressing every privacy enquiry seriously and within a reasonable timeframe.
F300 always welcomes feedback from our members on how we can improve our privacy practices. Your input is invaluable in helping us become a more trustworthy and transparent platform in handling the personal data of all our Malaysian members.
Answers to the most frequently asked questions from f300 Malaysia members regarding data privacy.